Shipping/Return Policy

How long does the shipping take?
USPS or FedEx, and takes anywhere from 3-5 business days

How long until my order ships?
All orders placed before 1pm EST ship out same day (Mon-Fri). Orders placed after 2pm ship the following business day.

Do you offer discreet packaging?
For your privacy, all packages are shipped in unmarked brown or standard USPS Priority boxes with a return address of DS Distribution LLC. There will be no mention of Dynasty Mart.

Do you offer international shipping?
We offer international shipping to an ever-growing list of countries around the world. A complete list of available countries is available within the shipping stage of checkout and shipping rates will be calculated at check out. Dynasty Mart cannot guarantee that each countries Custom department will not confiscate the items. Customer is responsible for each countries taxes and/or custom fees.

Do you ship to a PO box?
Yes, we can ship to PO Boxes via USPS

What if my item breaks during shipping?
In the unlikely event you receive a damaged or defective item, Dynasty Mart will replace it at no cost. Notify our support team within 48 hours of delivery with an order number and a few photos of the packaging and damaged item(s). Don't throw anything away until you speak with a rep; we might need the package back! In the event you're asked to ship a package back, we will always provide a prepaid return shipping label.

All sales are final. No return, no exchange.